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Assured Access in Africa Through Reliable SatComs


NSSLGlobal is an award winning satellite communications provider committed to delivering high-quality voice and data services to customers anywhere in the world, regardless of location or terrain.

AWARDS

  • Awarded VSAT Service Provider of the Year 2015
  • Awarded Best VSAT Partner 2012 - 2014 – Cobham
  • Awarded Best BGAN Partner 2012 - 2015 – Cobham

As a key player in the market with our own fully operational VSAT network, we’re able to provide unprecedented levels of service and connection.

Do you need connection in Africa?
Africa has been an exciting and emerging market for a number of years, but the lack of infrastructure across the continent makes it harder for businesses to communicate effectively with organisations further afield, and therefore hinder any growth.

NSSLGlobal offers a fast Ku-Band connection with a reliability of 99.5% through cost-effective shared packages, which is ideal for personnel in remote locations.

In addition, NSSLGlobal brings together the best-in-class satellite solutions from key market providers such to offer options across C-, L-, and Ka-Band networks.

African Investment

Africa is an interesting geographical region for us, with various opportunities across different sectors, including Government, Media, Finance, Mining, eHealth and more. As political and economic stability begins to grow in numerous areas throughout the continent, NSSLGlobal has begun working with Strategic Partners, investing in and educating local agents to develop the technology and business opportunities.

Over the last two years we have worked on specific programmes to bring new Partners to market which has proven to be a successful strategy. The plan for the next five years is to bring on more of these Strategic Partners and help them develop business in their key areas of influence. A select number of countries are being targeted to head up this campaign.

With a dedicated department looking after the African market, managed by Steve Tunks, NSSLGlobal is the ideal partner for those looking to work direct or via a local partner.

Steve has over 30 years’ experience in technical sales, account management and business development and has been with NSSLGlobal for over 10 years. As a key member of the team, Steve’s strongest skill is advising on the most cost-effective method available with an emphasis on building a long term strategy and relationship with the customer.

VSAT Network

NSSLGlobal’s fully-owned VSAT network consists of 6 teleports, 22 beams and 15 satellites. Utilising the latest DVBS2-RCS2, along with Cisco-based integration units, NSSLGlobal’s service offers the fastest speeds available.

While different customers have the same selection of requirements; coverage, value added services, support, bandwidth speeds, price, etc., the priority of these needs changes greatly from customer to customer, and this means NSSLGlobal creates a solution based around the clients specific need.

Broad-IP
Broad-IP is the land based VSAT network delivered by NSSLGlobal. Broad-IP offers Standard IP data, internet services and streaming throughput to clients of speeds up to 8Mbps, within a choice of dedicated or contended (shared) airtime packages. Throughput is further enhanced by built-in Performance Enhancing Proxy (PEP) providing TCP Acceleration within the network, which improves the throughput of TCP connections in a long latency environment and enhances the user experience.

Low cost, high quality “Premium Voice” services are provided by maintaining phone line allocated bandwidth to a minimum of 32 kbps, irrespective of the demand by other on-board bandwidth users.

VSAT Coverage

The NSSLGlobal Ku-Band network covers all the main continents, including numerous beams across Africa. These beams are all fully operated by NSSLGlobal.

• T-11 Africa
• S. Atlantic
• Thor 5
• SES 4 EU
• Intelsat EU

Added Value Services

Help Desk & 24/7 Technical Support
NSSLGlobal take responsibility for looking at the entire connectivity process when faced with an issue. Your deadlines are ours; our engineers are committed to mobilise at short notice, often in difficult and demanding circumstances. Working with a renowned satellite communications provider such as NSSLGlobal provides peace of mind on reliability and pricing, whilst our worldwide service is backed up by regional support, helping  you stay connected. NSSLGlobal offer established teams of advisors and technicians to handle first and second line enquiries through the Support Desks.

All enquiries are monitored and controlled through the life span to ensure your needs are met. Where the Support Desks are unable to handle the call entirely, it will be escalated to a third level of technical support to ensure the time to respond to your enquiry is kept to a minimum.

Spares & Repairs
NSSLGlobal have access to large stock of hardware and spares at various Regional Service Centres to respond quickly to requests. An advance replacement service against nominated equipment is provided to our key customers to avoid delays in repair time.

In Country Support
Site surveys, installation and commissioning of equipment, trouble shooting, annual maintenance programmes, training, and project based support are all offered by our team of highly skilled engineers. We also have in country engineers in locations around the globe and can arrange for in country installations, site surveys and ongoing support and maintenance.

 

For more information on how NSSLGlobal can help you, please contact Steve Tunks on the details below or complete the form.

Steve Tunks, Business Development Manager, Global Government & Enterprise
Direct Tel: +44 (0) 1737 648 809
Mob: +44 (0) 7768 193 723
Email: steve.tunks@nsslglobal.com

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