Maritime Communications

VSAT IP@SEA is our maritime broadband VSAT (DVBS2-RCS2) service for commercial vessels, which offers the most extensive Ku-Band and C-Band coverage in the industry. NSSLGlobal can provide 'always-on' connectivity through our VSAT IP@SEA service, which comprises of five teleports supporting 25 beams.

With the knowledge of a one monthly fee, VSAT IP@SEA delivers peace of mind compared to ‘pay-as-you-go’ models. And with speeds of up to 40 Mbps we can guarantee your vessel continues to operate whilst adhering to the MLC-2006 regulations.

Save time, space and resources with the latest flexible Unified Comms package from NSSLGlobal

FusionIP integrates the best of two communication worlds for European sea areas: LTE and satellite broadband, allowing leisure and commercial vessels to automatically switch between 4G/3G and satellite networks to achieve unified communications, optimum data speeds and cost efficiencies.  FusionIP provides the perfect high speed, fixed cost hybrid solution.

Our SMART@SEA automatically manages the transition seamlessly behind the scenes so you don't have to manually switch between the two services. Moreover, our engineers have designed a unique single Radome solution protecting both antennas.

FusionIP is easy to install and represents a leap forward in terms of convenience. With a single system and one point of contact for technical information, your company is safe in the knowledge that you’re receiving the best offshore connection available.

Benefits of Fusion-IP include:

• Only one SIM card needed
• 12 month contract
• Seamless coverage
• Unlimited suspensions
• One technical 24/7 point of contact

Download the PDF for further information here.

Oceanic Dynamics is a complete performance monitoring system designed to collect information and report findings to enable owners and operators to improve safety and efficiency, save on resources and provide clients with completely transparent reports.

Assembled together in a robust toughened ABS carry case the easy to install Oceanic Dynamics system collects data from several sources on-board, and provides the ship operator a clear understanding of the vessel performance. The reporting system can be tailored to the content, complexity and the frequency required by the operator.

The information can be distributed via VSAT,  GSM  and Wi-Fi which means data can be dispatched in real time for immediate analysis and action.

• HD CCTV – Bullet Camera

• MRU- Motion Reference Unit

• CanBus Modules – Can1 & Can2

• Machinery Space and  Passenger Accommodation Units

• GPS – Positional Data

Oceanic Dynamics collection unit

Assembled within a robust toughened ABS carry case the Collection Unit is tough enough to survive in the harshest environments. Installation and removal are quick and simple with all cable connections being made via plug/socket on the exterior of the case unit. 100-240VAC 50/60Hz is the only power requirement for the unit.

MRU

The MRU is a compact unit measuring only 130mm long. Power and data use one standard serial cable plugged in at both the collection unit and the MRU. No termination or calibration required. The MRU is capable of sustaining shock up to 2000g and working between -40 and 85 °C. Well within the expected conditions on-board even during the harshest of seas.

Download the PDF for further information here.

CrewVision is our ship entertainment system that offers a wide variety of viewing content through VSAT IP@SEA. This service further broadens the leisure facilities available to ship personnel by providing on-demand access to a wide variety of the latest TV shows, news, and movies.

For more information, click here!

Fleet Xpress is Inmarsat's maritime broadband GX Ka-band service, suitable for fitting on-board commercial shipping.

The ship fitted system comprises of a GX system operating in conjunction with a dedicated FleetBroadband FB500 or FB250, to provide ships with both core GX broadband and back-up service assurance provided by FleetBroadband.

This offers ship's with extensive satellite broadband sea coverage using Inmarsat's new I5 Ka-band, and I4 L-Band geostationary satellites.

Cruise-IP is our tailored VSAT service for the Superyacht market which offers a range of shared and dedicated packages on one of the largest networks in the industry, covering the Caribbean, Mediterranean, Seychelles, Maldives, Australia, New Zealand and Florida.

The service works off the renowned SAILOR 900 antenna from Cobham which connects to NSSLGlobal’s fully owned and operational network of five teleports and 17 beams. The Cruise-IP coverage provides a 99.5% always-on connectivity meaning you’re guaranteed to be online no matter where you are.

SMART@SEA is NSSLGlobal’s new cost effective, single appliance solution for the seamless management of communications and IT services on board vessels.It enables remote deployment and delivery of new value added services, the hosting of customer applications with no additional hardware, whilst providing an IT managed service through the virtual appliance capability.It is installed locally on board the vessel and is designed to help maritime customers manage their vessels’ business, vendor and crew welfare networks thus ensuring maximum efficiency and cost effectiveness.

SMART@SEA is designed to give maritime customers complete control regardless of the satellite or terrestrial communications system on board. Within a single compact server, the virtualised platform offers a complete end-to-end solution.

To request a copy of our SMART@SEA brochure please complete the contact form below. 

In a world where everybody expects their IT systems to work seamlessly, it is crucial that vessels are supported 24/7. It may be that the customer’s IT teams are occupied with daily operations and this is where our IT management service can assist. With our new virtualised environment within the SMART@ SEA appliance, we are now able to offer hosting and management of operating systems and applications within the SMART@SEA appliance.

The integration of applications into the managed platform, enables saving of both space and crew resource on-board. Additionally, the use of software based utilities allows OTA updates that would be difficult to achieve for on-board isolated hardware solutions.

Customers can opt for a range of managed IT solutions from NSSLGlobal including a state-of-the-art Unified Threat Management service, Windows Server solution as well as a managed anti-virus solution for clients onboard the vessel, all optimised to work efficiently over satellite.

Shipping companies and owners need to be just as wary of cybersecurity as any other industry, with the increased digitalisation aboard vessels posing a significant threat.

We’re living in an increasingly connected world and as such these companies and owners are now treating their vessels like a mobile office, performing the most mundane of tasks and business-related actvities either on board or remotely via the HQ.

However, this opens up a whole host of vulnerabilities for the vessel and insider threat is a major cause for concern for the industry and something that shouldn’t be taken lightly.

Seafarers bring an average of three communication devices on board ships, but insecure personal devices, be it smartphones, laptops or tablets, can add additional vulnerability to the vessel’s IT system which is open not separated from the vessel’s business LAN.

Having said that, cybersecurity is not just about preventing hackers from gaining access to a ship’s system. It’s also about ensuring that the IT systems in place are robust and resilient and that appropriate reversionary modes are available in the event of a compromise.

Potential risks of a cyber attack on a vessel include:

• he interruption of operations
• Loss of business-sensitive information
• Insurance cover – impact on premiums of lack of cybersecurity measures
• Reputational damage
• Loss of customer and / or industry concidence
• Severe financial loss / penalties
• Privacy impact – personal data protecton legislation will see companies eed for failing to secure employee information

The threat landscape is constantly evolving and with this in mind, ship management companies and operators need to approach cybersecurity in a holistic way.

NSSLGlobal offers a number of solutions that provide cybersecurity assurance to support your road to digitalisaton, freeing up your time to focus on the vessel priorities that are core to your business.

To download our brochure , click here!

The new integrated and cost effective SmartTalk PBX provides crew and officers with the opportunity to move from analogue phones to IP phones enabling better mobility for users on the vessel as well as calls within the vessel. This PBX solution reduces the implementation time and costs as the IP connectivity can be via existing network cables or i-Fi without the need to run additional analogue cabling. This also provides the ability to allow Officers and Crew Users to use analogue handsets or smartphones/tablets to make internal and external calls. Key features are congestion control, call restrictions, hunt groups and inbound/outound routing.

Our secure Email service provides compression and resilience over a high latency network. Customers can choose to use their own POP3/SMTP client, they can also utilise a bespoke email domain for vessel addresses, or use the SMART@SEA email domain. Email file size limits can also be set on each WAN connection to ensure bandwidth is managed effectively and that bill shock does not occur when not utilising the primary connection.

VSAT IP@SEA and Cruise-IP customers can also enjoy NSSLGlobal’s low cost toll-quality premium voice service from just $0.25 per minute. Our service is distinguished from our competitors as we provide an additional 32 kbps dedicated CIR for each voice line over the satellite and this then terminates over the US PSTN rather than over the Internet. When calling the vessel we also offer over 50 different country codes to allow local calling rates to the vessel. Lastly we can split the phone lines into operational and crew lines if required which allows the crew to utilise NSSLGlobal’s crew cards at our special crew rates.

For those customers with VSAT IP@SEA, Cruise-IP and FleetBroadband or Iridium Pilot with NSSLGlobal we also offer our Service Assurance package which ensures that in the event of your primary VSAT system going down, you can switch to your L-Band service for free.

For customers managing a large fleet of ships or multiple rigs in different geographical areas or time zones, NSSLGlobal provides: 

• Single point of contact to cover maintenance & repair of navigational & satcom equipment
• 24/7 technical support
• Annual equipment health check
• Dedicated service manager
• Secure online service & tracking system
• Storage of customer-owned stock and spares for rapid deployment as required

Crew Unite is an optional service that gives customers the ability to provide a managed crew internet facility. We can install Wi-Fi points across the vessel (at additional cost) that will work in conjunction with the Crew Unite service to lock down the Crew network – all user devices (smartphones/tablets/laptops etc.) connected to the Crew Network will only have access to the Internet when using Crew internet vouchers. They can be obtained via the ship’s shop that can purchase from NSSLGlobal, or the crew can purchase directly from NSSLGlobal via Pay Pal through the onboard SMART@SEA portal.

NSSLGlobal is one the largest Maritime Account Authorities in the world and a leading provider of Inmarsat C, Inmarsat B and Inmarsat Fleet services. Most superyachts are required to have at least one active Inmarsat C to comply with GMDSS. It is therefore necessary to appoint an Inmarsat Accounting Authority (AA) to accept any bills arising from Inmarsat C or other Inmarsat terminals from various international coastal stations and Inmarsat Land Earth Stations (LES). The AA also acts as the billing entity for any MF or HF radio traffic passed to a shore side network.The group’s Accounting Authority codes are recognised by over 50 countries for their flag ships who have confidence in NSSLGlobal’s ability to deliver a first class service to all their vessels.

Insight is a unique, secure, web-based, business intelligence tool, providing access to the following billing information and services: Comprehensive & costed daily call data records Monitoring & alerting of unusual activity Billing & account information Customised “one-off” & scheduled reporting Service Status monitor, showing any planned or unplanned maintenance to all NSSLGlobal supplied services Visibility of all terminals using the Land or Maritime VSAT Services, showing key statistics regarding the service and use per terminal. Usage of companion products such as Premium voice, Fleet Broadband & Iridium Certus terminals can also be viewed alongside the VSAT Statistics.