Our mission is to solve our customers’ biggest challenges through innovative engineering and an unwavering dedication to customer service. We are committed to providing reliable, high-quality, tailored solutions that not only meet the needs of our customers today, but take them seamlessly into the future, no matter how the technological landscape changes. Our customer-first philosophy ensures we remain focused on delivering superior results at all times.
With over 50 years’ experience we have built a deep understanding of customer needs and the engineering skills required to meet them. Over 40% of our company are highly specialised engineers, many of whom come from an armed forces background, who know what it takes to deliver bespoke solutions that meet very specific requirements.
Value added services
We offer a wide range of services to enhance our core network solutions, including managed services, cybersecurity, entertainment, and monitoring systems.
We are where our customers need us to be. With our fully owned and operational network of five teleports, our 12 offices across the globe and regionally based field service and engineering teams, our customers benefit from hands-on support wherever they are.
Our customers are assured that we will always provide the best solution, regardless of the manufacturer or supplier. We’re brand agnostic and not tied to a particular provider.
We offer bespoke maintenance contracts to service not only our equipment, but other navigational and communication equipment too, offering a convenient single point of contact for our customers. Our maintenance contracts go one step further by including technical refreshment provisions to ensure our customers stay at the leading edge of technology no matter how the landscape may change in the future.
We follow best practice security management processes and ensure our governance and technical controls are certified to the following ISO standards, to keep you secure in an increasingly digitalised world:
- Information Security Management Systems 27001:2013
- Quality Management 9001:2015
- Environmental Management 14001:2015
- Health and Safety Management 45001:2018
We are ISO 9001:2015 certified, with two 24/7/365 customer service centres and a technical support/Network Operations Centre (NOC), ensuring the right support is available whenever and wherever you need it.